How does the doctor keep up to date on
all of the current techniques and materials?
Dr. Lee and Dr. Wilson each take more
than 200 hours of continuing education courses each year. They are
committed to maintaining and enhancing their skills and their knowledge
of cosmetic, restorative and neuromuscular dental procedures.
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Can you show
me what my smile can look like ahead of time with imaging software?
Yes, we use Image FX software that
allows us to take a digital image of you and modify it. Using Image
FX, we can give you a good idea of what your smile will look like
after cosmetic and restorative treatment.
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Do you accept
referrals?
We welcome anyone referred by other
dentists or by our current patients. In fact, we appreciate your
referrals so much that we'll give you a small gift any time a new
patient comes into our office because of your recommendation.
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Do you accept
my insurance?
Your dental insurance policy is a
contract between you and your insurance company.
Insurance policies often differ in their coverages, but many do not cover
cosmetic dental procedures. To simplify procedures for everyone, we ask that
you pay at the time of service and then obtain any reimbursement directly
from your insurance company.
We will be happy to assist you in
completing the necessary paperwork and providing copies of any information
that you require for submitting to the insurance company. Please
bring us your insurance card on your first visit, and keep us updated
on changes to your insurance coverages.
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I have a temporary
crown in my mouth. What happens if it comes off or breaks?
During the office visit when you receive
your temporary crown, we'll explain what to do if it breaks or comes
off. Generally, the best thing to do is call our office and ask to
come in; we'll either remake it or cement it back in place.
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What different
payment options do you provide?
We accept credit cards, checks and
offer interest-free payment plans through CareCredit for terms up
to one year. For longer payment terms, we have financing available
through Wells Fargo.
We offer a 5% accounting reduction
for up front cash payments and 5% discount for our patients over
60 years of age.
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How can I
ask the doctors a question directly?
We're always willing to answer any
questions you may have about dental treatments. All you have to do
is ask us during an appointment, or call us or email us if a question
arises at other times. We'll return your call or email as quickly
as possible.
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How can I
safely whiten my teeth?
We offer both in-office whitening
treatments or take-home whitening kits. Both are safe. We'll be glad
to talk to you to help you determine which is best for you.
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What precautions do you take to ensure
patient safety?
We protect our patients in many ways,
starting with state-of-the-art sterilization equipment and the use
of facemasks and gloves. We always take our patients' current health
histories, and our staff has current CPR training. In addition, our
hygienist is a registered nurse and can assist in the event of a
medical emergency.
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What makes
you different from any other dental practice I can visit?
There are many things that set us
apart, including the extensive training that Dr. Lee, Dr. Wilson
and their staff members have gone through. You'll also find that
our level of patient care is truly topnotch.
Another thing that makes us different
is our experience with cosmetic dentistry as patients as well as
practitioners. Dr. Lee, Dr. Wilson, and all the staff members have
gone through some cosmetic dental procedures. We understand what
it feels like to be a patient, and you can be sure that we would
not use any treatments on our guests that we would not use on ourselves.
Finally, we call our patients our
guests, and we treat them as we would all honored visitors. Our goal
is to make your our friends as well as our guests by building a long-term
relationship.
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I do not like
drills. Are their any other options?
The electric hand pieces that we use
are not air driven like conventional drills. You'll find these state-of-the-art
tools much quieter and less likely to make you uncomfortable.
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My gums bleed
after I brush. Is this something to be concerned about?
Bleeding gums are an early, warning
sign of periodontal or gum disease and should not be ignored. Our
dental hygienist has been specially trained to treat periodontal
disease and to get it under control.
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I really do
not like visiting the dentist. Is there anything you can do to
help me relax?
If you're fearful about visiting the
dentist, please let us know. We have many ways to help patients relax,
including headphones with music CDs so you literally can't hear anything.
We can also prescribe Valium or use nitrous oxide during dental procedures
to make you feel more comfortable.
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Crowns, veneers,
onlays, inlays and partials.where can I learn mre about these procedures?
Anyone in our office will be glad
to explain them to you. We have many types of visual aids to help
you understand any dental procedure.
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I brush every
day, but my breath is just not fresh. Is there anything I can do?
Persistent bad breath may be a sign
of underlying problems, including periodontal problems or decay under
older dental work. The best thing to do is call our office for an
evaluation appointment.
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Do I have
to floss every day? Is it really that important?
We tell our patients, "You don't have
to floss all your teeth, only the ones you want to keep." So yes,
daily flossing truly is that important to your overall oral health.
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I want my
front teeth to look better, but I do not want to wear braces. What
would you recommend?
There are several options that you
could consider, including veneers, whitening, or Invisalign invisible
braces. We'd be glad to discuss your individual situation with you
and to make recommendations.
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What is Smile
Analysis?
In smile analysis, we take a photograph
of your face and measure and analyze your smile in relation to the "golden
proportion" measurements of facial aesthetics. This allows us to
make recommendations for improvements or enhancements based upon
scientific principals.
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What is Smile
Design?
Smile Design is both
a science and an art. It is a method of designing a smile based on
scientific principles that takes into account your unique facial
characteristics. There's no "cookie-cutter" solution with Smile Design;
it is a custom, highly individualized treatment plan that will work
only for you.
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